Southfield Collision and Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
1

Where to start.. unorganized, shop is a mess. No leadership skills. Technician's that work on the vehicles are not qualified at all. Unprofessional staff that will lie and swindle you plan on your car being there for multiple months and being unsatisfied once they finally (complete) it!

Clandestine, we don't have any record of you being in our shop. We would like the opportunity to investigate your feedback further. Please contact us at 248-665-8888 and ask to speak to a manager. Have a great day!

- TCC Collision & Auto Center
5

Great Customer service is getting harder and harder to come by especially in the service world because many today don't seem to care, that was far from my experience with Total Car Care. They were fast and extremely friendly all my questions were answered professionally and they didn't make me feel silly about it. I will definitely get my car serviced here again. If you say that you've received bad service then it's you who sucks. Thank Guys!!!

Melissa, Thank you for your review! were happy to hear we were able to get you back on the road safely. Please let us know if you have any other issue,

- TCC Collision & Auto Center
5

They did a really good job with repairing my water pump and radiator. The staff is also nice and friendly.

5

My wife and I have interacted with the employees and staff of Total car care and the service has been excellent. We have recommended total car care to our family and friends. In fact Freddie and Pete, Take the time to listen and they treat you like family.

Johnnie, Thank you for your great review! Were happy we were able to get you back on the road, please let us know if you have any issues please come see us again.

- TCC Collision & Auto Center
5

Earlier today I was unable to start my 2016 VW Tiguan and called VW Troy they stated that my car needed to be towed and the key fob needed to be reprogramed to call my insurance (Progressive) to have car towed. Estimate could be $250 + Progressive sent Total Car Care & within seconds Chris advised that all I needed was a new battery Total cost $16. @ CVS Thank you So Much for your honesty & fast service. I will definitely contact you when my car needs repair in the future.

5

Peter and the guys at Total Car Care are a God send !! They replaced my engine in my 2013 Yukon Denali and they were VERY patient and caring with me during that time because I was also dealing with a warranty company ( and we know how that can be trying) but Peter and the guys never wavered with me and stayed steadfast in helping resolve my problems and I will recommend them to all my family and friends

James, thanks for the great review! We appreciate the business. Glad we were able to get the Yukon back on the road!

- TCC Collision & Auto Center
5

Our car broke down during our stay and we were stranded. They got us back on the road fast and the price was fair.

Bryan, Thanks for the amazing review! Glad we were able to get you back on the road!

- TCC Collision & Auto Center
5

I recommend this car repair co. My car was leaking coolant and running hot. I was devastated. I called the shop I usually take my car too and they said it will cost me $125 to look at it. I called other places and they said $75 and up! I finally called total car care. Peter said come in and I'll look at it no fee!😁😁 From the time I brought in and picked up I received thorough service. He was patient with me paying for my car. And when I picked it up I was pleased with the work they did on my car! Definitely recommend☺️😁

5

Great shop. Always willing to go through and explain what they are fixing on your vehicle. I’ve gone here for all my car repairs the past year and will keep going

5

From the start to finish everyone here was extremely nice and helpful. Had a few issues with my Kia Soul and every time they took care of me. This will be the place I bring my car from now on. Thank you Peter and Al’

Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call TCC Collision & Auto Center (248) 665-8888 if you have any issues in accessing any area of our website.
21535 Telegraph Road Southfield, MI, 48033 (248) 665-8888