Southfield Collision and Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

Jordan and Peter have been excellent in taking care of me. I had an unexpected accident with my care and they made the process super easy and took a lot of stress off my plate. Would definitely recommend them to family and friends.

5

1

Quoted 90 minutes for roadside assistance. 3.5 hours later, they are completely non responsive and no one answers the phone.

5

Took care of my truck in very reasonable timing. The dealerships were all backed up for weeks. My car was at this shop for 2 days total. The tow driver was very friendly and knowledgeable. The repair guys were also very friendly. They even contacted my warranty company and worked with them to assist me. My experience was great, Highly recommend.

4

The CSR that wrote my service up was very thorough. He explained in detail the service my car needed and offered payment options. Lastly my car service was complete in a timely manner.

5

Update: 7/29/22 After speaking with someone and clearing up any communication issues with the expected service. They were able to fix all known issues with the car. They took care of any issue i had in a timely and professional manner. They also took the time to explain that originally they were trying to save me money as many customers cannot afford many repairs all at once. I am upgrading them to five stars for their service.

5

We were in from another state and our car broke down 4 hours from home the tow truck driver recommended this place and I am so thankful he did. The work was fare priced and they squeezed us in despite being very busy and had us in and out within 3 hours. I am so thankful for these guys I would’ve spent a lot more of you all didn’t help us

5

We have used this business for all 3 cars in our household. Each time we have used this business , the service techs and front desk have been friendly, timely, courteous and explained everything we had needed fixed. I highly recommend TCC Southfield to anyone looking for a reputable mechanic or body work. Thank you TCC Southfield!

5

I am completely satisfied! The owner Fred went above and beyond to make sure i was happy. His customer service is over the top! My car was fixed in no time. If you are looking for a reliable place to trust with your car, please don’t hesitate to call or come in they will take care of you! Thank You 🙏

1

We have been here a few times. Sometimes paying cash and sometimes paying with their financing options. I am always approved for $3,000+ with their financing, so i told them i want you to check the whole car and present me with an itemized list of what needs to be fixed. At first they told me $3,000 worth of work needed to be fixed. When we brought it back in for the work Peter told us only like $1,600 was need to fix the car. So we went ahead with the repairs. Shortly after getting the car back we had to take it back in for similar and new issues. Im like ok its an old car so stuff happens. Again i was approved for $3,000 and again i told them please fix everything even things unrelated to why i brought it in, i want everything fixed. This was maybe $2,220 worth of work im not sure exactly. Went to pick the car up and i specifically asked them if they were sure they checked everything because you can only charge the financing 1 time and then you have to pay it off to apply again. They assured me yes everything was good. Now i just had it in there yesterday for radiator work and had to apply for different financing since i have not paid off the last one yet. Again i was approved for $3,200 and again i asked them if they made sure nothing else was broken. Well what do you know we picked it up and drove it home and now (not surprisingly) the air conditioning doesn't work. They refuse to fix it although we were just in there yesterday and they could have easily added the repair cost to the financing if they had done as i instructed them to do. Reading the bad reviews on here i see some other people had the problem of having other issues pop up after going here and also having asked for a full inspection. Pure laziness if you ask me and not customer focused.

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21535 Telegraph Road Southfield, MI, 48033 (248) 665-8888